ORDER PROCESSING:
Please allow two (2) to five (5) to process your order. Upon the completion of the process, expect an email or other forms on notification to let you know your order is on the way!
STORE PICKUP
Orders can be picked up daily from Monday to Friday, from 10.30AM to 5.00PM. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within a near vicinity of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
For applicable products, orders placed before 10.00AM during store hours will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping. Feel free to contact us for any international shipping required. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LAMPU is not responsible for these charges if they are applied and are your responsibility as the customer.
If you have any further questions, please don't hesitate to contact us at hello@lampu.com.my